I had a wonderful experience at Wave Plastic Surgery! Everyone was warm, patient, and attentive from the moment I arrived, and the entire process was smooth and well organized. A special thank-you to Ruby, who was very gentle and thorough when applying the numbing cream. Her massage technique was amazing and made the preparation process feel incredibly relaxing. Steven was also very professional while performing my Ultherapy treatment. He carefully explained each step beforehand, checked on my comfort throughout the procedure, and adjusted the settings based on my tolerance. He was detailed, attentive, and never made me feel rushed. The clinic was clean and comfortable, and the whole team worked together seamlessly. Overall, the service was thoughtful and professional. I would definitely come back and recommend Wave to my friends!