Thank you for looking at me like a piece of garbage when I walked through the front door. The woman you have at the optician counter is as sour as they come. I was then ignored for the entire time I was in the waiting room, even when I tried to approach the front desk. I wasn't acknowledged ONCE unless you count getting stared down as a greeting. Is this how you treat people? You should be ashamed of yourselves, you're definitely all old enough to know better. I'll make sure to let people know that you don't have a clue about customer service or human decency. EDIT 9-1: I already contacted you directly. It's obvious your staff chooses to be nicer to people at whim. I wouldn't set foot in your practice again if my life depended on it.