Summit Family and Sports Medicine Clinic

The office contacted me to cancel my appointment with the PCP. She did not have availability for 6 weeks after the original date; therefore, I would be unable to get an annual exam in 2026. Unacceptable to cancel and not offer a sooner appointment or one within the same calendar year. I scheduled my appointment over 6 months out originally.

I experienced working with this practice taking care of my parents and I too was a patient. I had so many challenges, including prescribed meds that caused my father to fall and set things in motion that caused my father to die sooner than later. The management of this practice is a discrace! Dr. John may be a good doctor to some but he is not supported with the staff he has to work with and when you point out the errors in prescribing meds, very dangerous if you don't research a patients file...I had to point out the issue with the meds and it was confirmed by a nurse after she read the notes what the doctors orders were. Very sad! I could run this paractice better...starting with customer sevice and quality control and pride taking care of patients. Please make changes and show you care about the people you serve.

This office has terrible communication. I initially booked my appointment and they confirmed that they accepted my insurance. It also shows on their website that they accept my insurance. They called me to reschedule my appointment with no explanation and then I called to confirm that they accept my insurance because for some reason in Missouri the healthcare system sucks so I wanted to make sure that they accept it. I was then told that they don’t accept my insurance even though it’s listed on their website poor communication poor customer service.