After years of chronic problems, I went to see Dr Madden, and continue to visit her on a routine basis. Kind and caring, I always look forward to my visits. I don’t agree with an average score for Dr Madden or her staff, which I suspect is due to wait times. While I have sometimes had to wait, I’ve also sometimes walked straight in. And when it’s my turn, Dr Madden is dedicated to me as a patient. Highly recommended.