The nurses and front desk staff are great... friendly, courteous and very knowledgeable. Dr Sprole, however, is not friendly nor courteous. Went for a "free" surgery consult, some time back, and waited for over an hour and a half to meet with her. Then I had a whole 10 minutes of her time to talk to me about spending over $18,000.00 for her services. No "bedside manner" at all...stiff, almost condescending and in a hurry (I guess because she wanted to get back to her "paying" clients). I will continue to use their services but would NOT use Dr Sprole as a surgeon.