This place is unethical and unsanitary. I question their credibility. As the mother of a baby born extremely prematurely, I understand how important it is to monitor her eye development. My daughter has undergone approximately five retinal examinations, and each time, I was reassured that everything looked good and there were no concerning findings. My frustration is not simply that additional examinations were recommended. It is that I was repeatedly told that the most recent examination would be her last, only to be told that she needed to return again. This left me confused and questioning why I was repeatedly given the impression that we were finished when that apparently was not the case. These examinations have also been extremely difficult for us. Her eyes are dilated, an instrument is used to hold her eyelids open, and her eyes are examined with medical instruments. After these appointments, she has experienced drops in her heart rate and oxygen levels, and she has not acted like herself for the rest of the day. Watching my baby go through this has been heartbreaking. After multiple reassuring exams and repeated assurances that no further exams would be necessary, I decided not to attend the latest appointment. Rather than feeling that my concerns and questions had been adequately addressed, I have experienced repeated pressure to reschedule, certified letters, and ultimately the involvement of CPS. I recognize that premature babies may require ongoing monitoring, and I am not claiming that the practice had no medical reason to recommend another examination. My concern is the lack of clarity and consistency in communication, especially when the procedures have been so difficult for my daughter. I believe parents deserve a clear explanation of the medical necessity of every recommended procedure, realistic expectations about how many follow-up appointments may be needed, and a compassionate discussion of any concerns about their child’s reactions after an exam. This experience has left me feeling unheard, pressured, and deeply disappointed. I hope this practice improves its communication with parents and takes the time to explain its recommendations instead of leaving families confused and distressed.