Staff is amazing. They’re always so helpful from start to finish. We especially enjoy Annie who is always so kind, thoughtful, and thorough during appointments. You really can’t go wrong with any of the staff which is a huge plus!
23535 Kingsland Boulevard, Katy, TX, 77494
www.jenkinsobgyn.com
(855) 346-8610
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Staff is amazing. They’re always so helpful from start to finish. We especially enjoy Annie who is always so kind, thoughtful, and thorough during appointments. You really can’t go wrong with any of the staff which is a huge plus!
Very disappointing experience. We originally chose this office because the physician has great reviews. Unfortunately, we never got the chance to find out for ourselves. My mom scheduled her appointment three weeks in advance and was told they accepted her insurance. After taking time off work and driving to the office, she was turned away. The biggest issue was how the front desk handled the situation. When my mom tried to understand what happened with the miscommunication, she was met with a rude, condescending attitude instead of a simple explanation. I called afterward just to get clarification, and I was treated the same way. Speaking over me on the phone when I was trying to understand what happened. If you don’t accept someone’s insurance, that’s completely fine. But verify it before their appointment, not after they’ve already rearranged their day. A little professionalism and basic respect would have gone a long way.
Just now getting bills from this place months later after they have been paid previously and I haven't been anywhere near this place nor will I