Jenkins Obstetrics, Gynecology and Reproductive Medicine

Obstetrics & Gynecology OB/GYN

23535 Kingsland Boulevard, Katy, TX, 77494

www.jenkinsobgyn.com

(855) 346-8610


Average Rating

4.7

413 reviews
5
74%
4
2%
3
3%
2
3%
1
18%

The average rating and online reviews are updated every 24 hours from the review sites listed below.

1 day ago

Dyan Aguilar

via Google

Extremely Disappointing Experience Don’t just take my word for it. Take a few minutes to read the other Google reviews, because my experience seems to reflect a pattern that others have already described. I waited an entire hour before finally getting up and leaving without ever making it back to see Dr. Roy. The woman at the front desk seemed completely unbothered, as though this was just another routine occurrence. There was no sense of urgency, accountability, or genuine concern for the patient sitting there waiting. Mind you there were 3 other people that arrived with me and also waited an hour. I was surprised none had said anything. What makes this experience even more frustrating is that the office manager had to process my co-pay refund, meaning the office was fully aware of the situation. I attempted to address the issue right then and there, not days later through a Google review. Dr. Jenkins himself walked right past me and made eye contact while I was visibly frustrated at the front desk, yet nothing was done to address the situation. So, when I see the business responding trying to save face to other negative reviews by telling patients to call the office to discuss their experience, I find that response hard to take seriously. I was right there, trying to address the problem in person, and the opportunity to make things right was ignored. It is frustrating to see a business offer to resolve concerns publicly when the same concern was dismissed when it actually happened. I would be embarrassed if I were Dr. Jenkins, knowing that his name represents not only himself but also his partners and the staff working under that name. Patient care starts long before a provider walks into the exam room. Respecting patients' time, communicating delays, and showing basic courtesy are the bare minimum. Unfortunately, I never even got the opportunity to see Dr. Roy, and the way this situation was handled left me with a very poor impression of the practice. Patients deserve better than to be left waiting for an hour and then treated as though their frustration is irrelevant.

3 days ago

Blessed Abundance

via Google

I left a urine sample two weeks ago and still haven’t received my results. I’ve been calling the office for four days straight, but no one answers. The calls are directed to the Klara app for patient messaging, and I’ve sent multiple messages without receiving a single response. I actually had to drive to the office just to get my test results and schedule an appointment for my hormone therapy, only to find out that they didn’t even test the urine for anything besides pregnancy. I was on my period that week, so make it make sense 🤦🏻‍♀️ The appointment system and communication are awful. This is very frustrating and disappointing.

3 days ago

Adriana Magarin

via Google

Dr. Mason is hands down the best OB!! He delivered my first baby and provided incredible care throughout my pregnancy and beyond. he takes time to listen, answers every question, and always puts his patients at ease. I am so grateful for his care and highly recommend him to anyone!

2 weeks ago

Shon Mercy-Omoshewo

via Google

The ABSOLUTE BEST!!!! The entire JOBGYN team is amazing. Dr. Jenkins is my OB. He is hands down THE BEST. He is knowledgeable, thorough, and super reassuring. He was exactly what I was looking for in an OB doctor. My husband and I are so grateful for Dr. Jenkins & Jenkins OBGYN. We love you all. Thank you for being top tier. May God continue to prosper you all.

2 weeks ago

Inge Meyer

via Google

Dr Jenkins is very detailed and thorough. He performed my total hysterectomy six weeks ago and I am recovering very well. He is very patient answering all my questions I am someone who will question everything medically as I am a firm believer in being educated in my medical treatments and understanding the different options and pros and cons.