I’ll start with the doctor care and check up appointments are really good. I will give that five star. The shot clinic availability that is the follow up care from your annual appointments is a frustrating point of the service of Hedberg. The hours of the clinic are incredibly narrow. There are no weekdays past 4:30 PM to allow people with business hours or students with after school activities to be able to make it to the clinic for their weekly shot. There is one day in the week where they open at 7:30 AM, but again school starts before then and so does a lot of the business day. Additionally, no services are offered on Fridays and Saturday is only a narrow 2 1/2 hour window from 9 AM to 11:30 AM. Far too often, due to their shot clinic schedule, I end up missing random weeks of treatment. What makes the schedule even more difficult is the additional closures around the holidays, especially rough during the Thanksgiving, Christmas and New Year’s season. I really wish they had more flexibility in their shot clinic hours. I am nearing the end of my three year shot treatment, and both of my kids have now graduated from the program, so so I don’t have much more time to work through this frustration. I want to stress that the care and treatment have been very effective and the scheduled appointments are great. Wanted to share with others in case they are also have a tight schedule during the week that doesn’t allow them to meet the limited and narrow shot clinic hours. Attaching photos of the schedule of the Rogers clinic, the Fayetteville clinic has even less availability. Additionally, I’ve attached screenshots from their Facebook posts about the extra days closed around the holidays.