My appointment was scheduled for 12:40, but I wasn't called back until 1:10, so the waiting time was longer than expected. That part was definitely frustrating. However, once I was taken back, everything moved along quickly and efficiently. I absolutely love Dr. Paschall. He is so kind, truly listens to your concerns, and makes you feel heard. He also takes the time to explain things clearly and gives you every opportunity to ask questions. Even though I don't enjoy the long wait, it's worth it to see such a caring and attentive doctor.