Graystone Eye

Everyone was very nice and I didn’t have to wait very long !!

Appreciation for kindness

Wait time is very long with a lot of elderly people there. Obvious over booking. Patient Portals not updated at all.

Totally professional and well-run office. Addressed my issue throughly and explained everything. Highly recommend!

Graystone Eye is the best!!

My appointment was started in a timely manner, it was very thorough and comprehensive. Recommended treatment and check out was done quickly and efficiently.

Very professional setting, well pleased. Dr. Chang eased my mind about my surgery

I have been going to Graystone Eye since it was located in downtown Hickory and was much smaller (back in the 70's.). Graystone Eye has doctors who care about their patients. They have always provided me with good service. The staff is professional and make sure we patients get where we need to go.

Dr Adair is very thorough in his eye exam, and answered all my questions

Knowledgeable friendly caring staff. I’m preparing for cataract surgery and Dr. Ousler and his staff answered my questions and have put me at ease. Instead of dreading the procedures I now look forward to having better vision.

Dr. Lipscomb is very professional while also being personable. I’m very pleased with him as my provider. TheOffice staff are also very competent and personable.

Visit was quicker than usual. Time with Doctor a bit short

I’ll never recommend Dr Ousler. Very rude. During my severe stigmatization on both eyes, Dr. Ousler was assigned to me by Dr Chang. Which I didn’t know anything about Ousler. My husband watching the surgery from an adjoining room with window, he saw Ousler cut my eye as well as I saw the blood. Later asking Dr Ousler about that along with my husband, Dr. Ousler denied it, said he didn’t know anything about it. I’m glad after so many years I got this out finally. I hope who reads this to take caution. Dr. Ousler is very rude, told me that “I didn’t know anything about eyes”. Dr. Chang did my cataract surgery and was very nice. I don’t know why he let Dr. Ousler do my Astigmatism, but I regret he ever saw me. He lies, rude to me in front of my husband, as my witness, he noticed everything about Dr. Ousler. Dr. Ousler doesn’t communicate well with his staff. Dr. Ousler had taken out a lens in my eye and the helping assistant came in and tried to remove and made my eye red.

From the front desk staff, to the technicians, doctors, optic department and any category I don’t know what to call, my experiences with Graystone have been exceptional!!!!

Dr Lipscomb was very easy to talk to. He listened and dispelled things I thought were silly. It was a nice visit and I left hopeful that he will help my problem