Eye Specialty Group

From seeing Dr. Brinkley to Dr Smith taking off my cataract, 👁️ Eye Specialiy Group was awesome 😎. The entire team is thorough & made the process the easiest surgery I've ever had. …

Dr. Asyvia Powell-Brawner was nice and professional. But, the office staff proved to be Incompetent, noncommunicative, desensitized and inconsiderate. My daughter scheduled a appt. to get checked for a eye disease, the Dr. ended up dilating her eyes...my daughter wasn't told what to expect with the dilation of her eyes (blurry vision and eye sensitivity to the sun), my daughter proceeded to the front desk, asked if she could put on her contacts and drive herself home, the office staff said yes. Well she couldn't, she couldn't see when she exited the office, her eyes were sensitive to the sun and could barely see to make a phone call. Thank God for Siri...she called me to ask me if her inability to see was normal.. I called the office spoke to Leslie, relayed info to her and she said "we have sunglasses here she should of grabbed." How would she know to grab them if no one advised her that's what the sunglasses are there for? Leslie said "our patients can't see close up but can see far." Don't sound like she knows what she's talking about, but okay Leslie. So, its ok for your patients to drive with impaired vision? Leslie tried, but came across as lacking apathy. After all, it is Friday and close to closing time. People that don't work in ophthalmology don't know these things, its the office staffs responsibility to inform their patients. Be warned: Their front desk staff don't take initiative to make sure Dr's patients are well informed. Ask questions, be vigilant. Half the time people are only there for "the check" and don't care about quality patient care. P.S. My husband and I have gotten our eyes dilated before and our ophthalmologists staff ALWAYS tells us before hand that its not advised to drive home, they recommend a driver and always discuss the effects of the eye drops of dilation for us. What happened here, IDK...wanted to get on with their weekend.

Completely satisfied

Referred to eye specialist because of glaucoma. The specialist explained the specifics of my eye condition and ways to help solve the eye issues.