Eye Specialty Group

Called to make an appointment for a new patient. Specified I wanted the Southhaven location. The lady took my info, gave me the appt day and time, and gave me the address in Southhaven. I showed up only to be told I’m supposed to be at the Memphis location, but now it’s too late for me to get there in time.

First time being referred to this location the staff were friendly and very helpful.

I have had and continue to have great experiences with this group. From my 1st interaction with Stefani at the front desk. She is very chipper and it helps relax people that may be nervous about what is going on with their eyes. Message to Stefani.. keep being your and don't change! It means more to the patients than you could ever imagine! Then there is Shaquita (may be spelled wrong) but she is one on the intake staff that put the drops in your eyes. Her voice alone just makes your relax. Very caring and understanding. I appreciated it a lot. Nothing bad can be said about Dr. Kirk! This lady is just simply amazing at what she does. She takes the time to explain to you exactly what is going to happen when you have your procedure. She also is very knowledgeable about your eye health. Then there is Lolita ( the surgery scheduler) that schedules your procedure. She goes over ever document that you need to sign and let's you know what needs to be paid prior to your procedure and how to pay it. I absolutely love this place as it has taken me forever to decide to have my cataract removed. Now I'm prepared and waiting to remove the one out of other eye. I can see amazing well now in one eye.. like 4K HDTV!

I had a very nice experience and I would recommend them to anyone I know that needs the surgery.