Called 5 times and they never answered. Had to call the Circleville location to get through to Lancaster location. I Told them I had something stuck in my eyelid that was scratching my eye and what insurance I have. They said that they can take care of my eye, they take my insurance, and made me an appointment same day. I get to my appointment, fill out paperwork, wait, then they proceed to tell me they do not take my insurance, nor can they do anything about the thing stuck in my eyelid.