Eye Physicians & Surgeons of Arizona

Everyone that I met during my appointment at Eye Physicians and Surgeons of Arizona were very respectful, supportive and helpful. Dr. Sydney Gross was very clear and concise when talking with me about my results and changes she wanted to make. She made me feel very comfortable and relaxed. Update: (I had a follow up to see how my new eye medication was working and everyone that I interacted with was very positive, professional and supportive.) Thank you Dr. Gross for your support and encouragement! Update: Another follow up with Dr. Sydney Gross. She is always helpful and supportive. Her explanations are very clear. I’m very grateful for her support and expertise. Update: Another great visit. Everyone is very friendly and helpful. Questions are answered in easy to understand language. Many thanks to Katie, Shannon and Dr Gross for taking care of me this visit.

Worst answering service

I survived 9/11 and it was less traumatic than getting eye surgery here. I'm on the younger side and didn't fully understand what I was losing with the surgery. Doc said it would be "kinda blurry, you'll need some readers" . Downplay of the year my guy. The first 4 feet of my life are as blurry as a zoom background. I can't read a menu, play video games, see my phone, or read to my kid in dim light, I need glasses and or contacts for everything now and t's never crisp. Cant see the dashboard or anything. It's never the same strength glasses for each activity because it's different distances. Overall, not a day has gone by that I don't feel pure disdain and sadness. It's devastating. Getting the surgery is the biggest regret of my life and I can't take it back. If you're under 40, do tremendous amounts of research; do not depend on these people to give you the full scope of what you're about to experience and lose. When I expressed regret and that maybe I couldn't do the 2nd surgery, he really said, "I don't deal with stupid patients." So basically, I had to find someone else if I didn't do surgery number 2, even though I was totally traumatized and experiencing extreme sadness and depression because of the loss of accommodation and vision quality for the first 4 feet of my world. 0/10 to people under 40 because he couldn't be bothered to go even a little bit outside his verbal communication and empathy comfort zone to make my quality of life better and set proper expectations. Now I'm devastated and have a lower quality of life, with some anger and disdain for the entire staff because nobody mentioned anything about accommodation loss or how blurry it would be at sub 40 vs a 70 yr old. Shame on all of you. You all failed and deserve to hear it.

Dr. Gross is nice.

Thank you Dr. Reiss and team all is "looking great" on my eye surgeries!

Very professional and thorough exam and the staff and Doctor went above and beyond to ensure my understanding of the testing and the status of my eye post surgery... I highly recommend

Staff are always very professional and helpful. They answer all questions and make sure you understand and are comfortable before you leave the office. Highly recommend them

Always treated well very knowledgeable and explain things well.

Great office and staff, been using for several years. Highly recommend.