Will literally never come back solely because of DR WU. Every single other person I’ve dealt with in person or on the phone has been absolutely amazing, kind, and helpful. Went in for a comprehensive exam, while also wanting to discuss why I had been having double vision every once in a while. Went through the standard eye exam, then dr wu came in for the last 5 minutes. He was rude, dismissive, had me look at a letter H on the wall while he covered one eye, then the other. “Diagnosed” me with adult strabismus, told me I had to get further testing through a medical doctor, and sent me on my way. I have VSP but not medical insurance currently, which exams are to be covered by VSP. When I was checking out, the nice ladies literally mentioned they hoped dr Wu didn’t check this as a medical appointment because they even knew it wasn’t one. They looked, confirmed it wasn’t, so I paid the copay for VSP, and left. I then ended up getting a bill for almost $700 a few weeks later, saying that appointment was a “level 4” which apparently is a medical appointment. Upon calling, the nice lady I spoke to literally said “yeah, I see absolutely no evidence of why this would have been labeled as a level 4.” So she told me she was going to take care of it and contact dr Wu to change it. Well, I got another bill in the mail. Called today, and he apparently DENIED that request. FOR WHAT REASON?!?! Even the person I spoke to today felt bad for me because she knows it’s BS. Even when I came in to see a pediatric doctor like I was told by this…man, (which I paid a lot of money for out of pocket and wasn’t even given answers at all whatsoever) she straight up told me to not use the prescription Dr Wu gave me, and to use the one she prescribed. So, is he like apparently always completely out of line like this? Seems like everyone isn’t surprised at his behavior and they seem to not even like him themselves. I’m absolutely livid at this situation, and just because he wants to be on a power trip, I get to pay a lot of money for a literal comprehensive eye exam and NOTHING more. THANKS DR WU!